If, for any reason, your purchase from lovedazzle.com is unsuitable and you wish to return the goods, you must inform us by email to email@example.com within 14 days of receipt of your purchase for a Returns Authorisation Number. Goods must then be returned within 14 days of receipt for a full refund or exchange, excluding any postage charges (see below). Your purchase must be unworn and received in perfect condition in the original packaging. We strongly recommend that you return your purchase fully insured through the Royal Mail Special Delivery service or international equivalent as we cannot accept any responsibility for any returned items that are lost or stolen. Upon receipt of the goods in accordance with the above, we will issue a full refund, or an exchange credit as required. The original cost of postage for sending the item to you will be deducted from your refund.
If an item arrives damaged, please inform us by email to the above address within 3 days of receipt for a replacement or full refund.